This week's invited guest post is from Brian Honan, an information security consultant based in Dublin, Ireland who founded and heads Ireland's national CSIRT team. This post explores hype - the LSD of the infosec industry... Thanks Brian!
Brian Honan
Independent Information Security Consultant
A discussion with an old friend recently strayed into the area of
information security and the hype that she currently sees surrounding
products that will make us more compliant, secure and hacker proof. She
works as an IT manager is a relatively large company and confessed to
feeling confused by the various products, their claims and indeed the hype
over the threats these products promise to address.
This is a subject that I have spoken about a number of times and it is
something that I feel as an industry we need to be careful about. Yes we
need to make people aware of the problems but
lets not become Chicken Licken
proclaiming the sky is falling. The plain truth is that all products are hyped up, be that a car, a plasma
TV or an information security product. This is especially so in IT where we
are constantly being told certain products will do things for us cheaper,
faster, smaller, and quicker, making us all more productive with minimal
effort. So there is an amount of hype that will come from selling products
or services, including those in the information security field.
The other source of hype is from within the media, both industry and
mainstream. Very often the security stories that make the news relate to
major computer virus outbreaks or attacks on well known institutions. These
stories only make the news because they are simply that, news!
As someone who is heavily involved in information security I am often
frustrated by the lack of concern people display with regards to computer
security. If anything there is not enough awareness of the threats people
face once they go online. People understand the security risks we face in
the real world. That’s why we deploy burglar alarms on our homes or business
premises, shred important documents, have a safe to store valuables and keep
our money in banks. Based on our understanding of the risks we face we take
appropriate steps to protect ourselves. For example, if I owned a company
that is a small professional firm with no valuable stock to protect, I would
deploy burglar alarms and ensure I had good locks on the doors. If my
company keeps valuable or desirable stock on the premises then I would take
additional steps to protect myself, such as install CCTV, employ a security
guard and store the valuables in a safe.
Securing your business is all about risk management. You identify the threat
to your business, be that burglars, theft from staff, fraud or fire. You
then decide what you need to put in place to manage that risk. Once you
deploy computers and/or connect to the Internet, there are very real threats
to your business. Computer viruses, hackers and in-house threats exist and
need to be managed.
So yes there are real threats and people need to be made more aware of these
threats and how they can counter them.
The problem is most people,
including those working in IT, do not understand properly the threats and
problems relating to IT security. Yet everyone is looking for solutions without actually understanding the
problem. Vendors and resellers will be only too happy to sell products,
however if the underlying problem is not properly addressed then these
solutions are not going to work as expected resulting in the customer having
a greater lack of confidence in information security.
With the recent economic downturn the information security industry is seen
to be countering the trend seen elsewhere in the IT industry by having its
budgets maintained or in some cases even increased. Vendors and resellers
fully understand this and see information security as the area with the
money and are unsurprisingly exploiting it as only they can. Having worked
in the information security industry for many years where only a small
number of companies provided expertise and services, I suddenly find every
company now offer information security solutions. While it is good that
more people are becoming aware that information security needs should be
addressed, customers need to ensure that their vendor fully understands
information security and are providing solutions based on impartial advice
and not simply to sell a product.
It is time for us to stop listening to the hype, looking properly at the
risks that need to be addressed and calling that sales person or consultant
to task when they start to over hype a problem or solution. But it is also
time for us to grow up and accept some responsibility for our own actions. We need to fully understand what the problems are we are trying to address
so that we can identify the best solutions to those problems and be able to
ignore the hype.